Waste Management In Project Management and Business Operations

In project management and business operations, waste management is essential for boosting economic output and lowering costs. You can apply the concept of 8 wastes in lean manufacturing to your business or project to improve efficiency and eliminate waste.

The 8 wastes are:

  1. Defects
  2. Waiting
  3. Over-processing
  4. Underutilized talent
  5. Transportation
  6. Inventory
  7. Motion
  8. Overproduction.


This means you are producing products with defects. Defects are a common source of waste in any project or business operation. Defects can be due to several reasons and a root cause analysis can be used to understand why they are occurring. You can use a fishbone diagram or the 5-why method to understand possible root causes. I particularly like the fishbone diagram because it examines the broad causes of most defects: people, processes, products, and machines.

Common Causes of Defects

  1. Poor communication
  2. Unclear requirements
  3. Inadequate training
  4. Poor processes

Poor Communication

A lack of communication and understanding between the client and the project team is one of the primary causes of defects. Different expectations, cultural differences, and language barriers can all lead to miscommunication.

Unclear Requirements

Furthermore, defects can occur as a result of unclear requirements or specifications, which can lead to confusion and misinterpretation. To ensure that the project requirements are well understood and any issues or concerns are addressed promptly, it is critical to establish effective communication channels between the client and the project team.

Inadequate Training

Lack of training or skills among the project team is a common cause of defects. To avoid this, invest in training and development programs to improve their abilities and knowledge.

Poor processes

Defects can also occur as a result of inefficient or ineffective processes. Poorly designed or implemented processes can lead to errors, rework, and delays, all of which can lead to defects. To eliminate waste and improve efficiency, project managers and business owners must review and optimize their processes continuously. They can identify inefficiencies and bottlenecks in the process and develop solutions to address them using process mapping techniques. You can also utilize PDCA (Plan, Do, Check, Act) as a continuous improvement technique.


This means people are constantly waiting for their colleagues to hand off work to them and as a project manager or business owner, you must be proactive in tackling this. One way to prevent this is to plan the week’s work ahead of Monday. Sometimes, it also means picking up the phone to call the client if they are the ones delaying. Furthermore, it is helpful to identify and address the root cause of waiting. It could be due to a breakdown in communication, unclear instructions, or a lack of resources. Understanding the cause of the delay allows you to implement long-term solutions that will prevent the problem from recurring.


Extra processing means doing more than the client asked for. While going above and beyond for your clients may appear to be a good idea, it can strain your resources and hurt your bottom line. It’s better to understand what the client wants and simply deliver them.

Underutilized talent

This means you are not effectively utilizing your team members’ skills and knowledge. Employees can become demotivated and disengaged if they are not challenged or given opportunities to contribute to their full potential. To avoid underutilization of talent, project managers and business owners should create an atmosphere where staff are encouraged to learn, grow, and develop new skills. This can be accomplished by providing training opportunities, and mentoring programs, and fostering an open and collaborative work culture in which ideas are freely shared. Employees who are given the freedom to use their full potential are more likely to take ownership of their work, be more innovative, and ultimately contribute more to the project’s or business’s success.


This is when your in-process material is moving a lot during processing. Transportation waste in project management can manifest as an excessive number of meetings, resulting in inefficient use of time and resources. Furthermore, inviting too many people to these meetings can exacerbate the problem by lowering productivity and increasing confusion.

Another type of transportation waste is sending long and detailed emails to people who do not need the information, resulting in time wasted reading and processing these messages. Project managers must consider how to streamline communication channels and reduce the movement of people and materials within the process to reduce transportation waste. One effective strategy is to hold only necessary meetings and limit attendance to those who must be present.


Accumulating resources or materials but not processing them. While inventory is necessary for stocking against inflation or price changes, it is important to maintain a positive cost-benefit ratio. This means that the cost of keeping the inventory should not be greater than the benefits it provides. Overstocking can result in storage and handling costs, material depreciation, and working capital loss. Understocking, on the other hand, can result in production delays, missed opportunities, and dissatisfied customers. As a result, it is essential to keep inventory levels that are optimized based on demand forecasts, lead times, and production schedules.


This is when your team spends time searching for the tools they need to get work done. This is a common issue in a cluttered or disorganized workspace where tools and materials are not stored consistently or easily accessible. This can result in decreased productivity and morale among team members. To eliminate motion waste, the work environment must be organized so that tools and materials are easily accessible to all employees. Setting up clear storage systems, creating a visually appealing workplace, and reviewing and optimizing work processes regularly can all help to ensure that everything is streamlined and efficient. Everybody should know where to find whatever material they need. Keep people and tools close.


There is a demand-supply mismatch. Overproduction can be a result of a company’s desire to increase efficiency or as a way to save money on unit costs in some cases. However, this can be harmful to the company in the long run because it wastes resources and leads to inventory buildup. Overproduction can also be a sign of poor inventory management, indicating a schism between the production and sales teams. In the world of project management, overproduction is spending hours working on tasks that could have been prioritized for a later time.

To summarize, it is important to manage waste in your operations.

  1. Waiting can be avoided with careful planning and proactive management, and it can be reduced by identifying and addressing the root cause of the problem.
  2. Extra-processing can put a strain on resources, so it’s critical to understand the client’s needs and deliver accordingly.
  3. Fostering a collaborative work culture, as well as providing training and mentoring programs, can help to avoid talent underutilization.
  4. Finally, excessive meetings can result in transportation waste, which can be avoided by inviting only those who are required and keeping meetings productive.